Privacy Policy

1.Information we collect

When you register for a masterclass or interact with our website, we may collect:

• Your name
• Your email address
• Your WhatsApp or mobile number
• Preparation-stage information you select (for example, first-time aspirant, repeat aspirant, State PSC aspirant)
• The Ethics challenge you identify as your biggest difficulty
• Campaign and source information (UTM parameters, referring website, landing page)
• Basic technical and usage information collected through cookies and analytics tools, such as pages viewed and approximate device or browser information

2.Cookies and analytics

We use cookies, browser storage and analytics tools to understand how visitors use the website, to remember your session and to measure the performance of our campaigns. You can disable cookies in your browser settings, though some parts of the website may then not function as intended.

3.How we use your information

• To send you webinar access details, joining links and reminders
• To communicate with you by email and WhatsApp about the session you registered for
• To share learning resources, session updates and information about EthiCraft programmes that are relevant to your preparation
• To understand the preparation stage and challenges of our audience so the sessions can be made more useful
• To measure and improve the performance of our website and campaigns

4.Third-party service providers

We use third-party service providers to operate our website and communications — for example hosting and database providers, email and messaging delivery services, webinar platforms and analytics tools. These providers process information on our behalf and only to the extent needed to deliver their service. We do not sell your personal information.

5.Data storage and security

Registration data is stored with our hosting and database providers using access controls and encrypted connections. We take reasonable technical and organisational measures to protect your information. No method of transmission or storage over the internet can be guaranteed to be completely secure.

6.Retention

We retain registration information for as long as it is needed to deliver our sessions, respond to you and maintain records of our educational activity, unless you ask us to delete it earlier or a longer retention period is required by applicable law.

7.Your rights

You may ask us to access, correct or delete the personal information we hold about you, or to stop using it for marketing communication. Write to us using the contact details below and we will respond within a reasonable period.

8.Opting out and unsubscribing

Every email we send includes an unsubscribe option. You may leave the WhatsApp community at any time, or reply asking to be removed from further communication. Operational messages relating to a session you have already registered for may still be sent.

9.Children

Our sessions are intended for adult candidates preparing for competitive examinations. We do not knowingly collect personal information from children.

10.Contact

For any privacy question or request, contact EthiCraft IAS through the contact details published on our website. Please include the email address you registered with so we can locate your record.

11.Updates to this policy

We may update this policy as our services or legal obligations change. The revised version will be published on this page with an updated date. This policy is written as a general-purpose statement for an Indian educational and webinar business, and is structured for review by a qualified legal adviser.